Payments, Fees, Insurance, Paperwork & Cancellations

Payments: Our office is automated and uses an online confidential Client Portal that is HIPAA-compliant (follows the HIPPA privacy law). This Portal gives you direct access to your billing, scheduling, and secure messaging with your provider. You can access your Client Portal account via a secure mobile app (SimplePractice for Clients) or via our website. This system does not take cash or checks, only credit/debit cards, Flexible Spending or Health Savings Account cards. Any private pay, insurance copay, coinsurance or deductible will be charged electronically to your payment card in the same day of your session. An invoice and payment statement will be posted in your client portal at that time as well.

Fees: Our therapists have different private fees (varying from $160-$250). To learn more about how each of our therapists work, please check their profiles here.

Insurance: Our therapists accept only Blue Cross Blue Shield and Health Partners. We are considered Out-of-Network (OON) for most insurance, but you need to ask your insurance if your specific plan accepts OON providers. We always recommend clients check with their insurance about their specific health plan coverage for mental health (copays, deductibles, out-of network benefits, if it covers couples counseling). NOTE: sex therapy is not covered by any insurance.

Initial Paperwork: After scheduling their first appointment, new clients will receive a link via email in order to complete their individual online paperwork. Therapists need to receive the complete paperwork of each client at least 24 ahead of the first appointment, otherwise the session will need to be rescheduled.

Cancellations: Appointment cancellations are due 24 h ahead of time. Otherwise, a no-show fee of $100-$200 will be charged to the client(s) payment card.

 

Payments accepted:

Private fees (Self-pay)
BCBS of all US states
Health Partners
Out-of-Network